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We require people who register to use a Glessner online applications (the "Services") to give us contact information. Depending on the services chosen, we ask for contact and account information, such as name, company name, address, phone number, e-mail address, password and the number of users in the organization who will be using the Services, in addition to financial and billing information, such as billing name, address and credit card number. When you express interest in additional information, when you register for the Services, or after you become a user, we may ask for additional personal information, such as title, department name, fax number or additional company information, such as annual revenues, number of employees or industry. You can opt out of providing additional information by not entering it when asked.
Glessner does not distribute or share customer e-mail addresses, except as noted in its Terms of Service, or as may be required by law.
Glessner uses the information we collect to set up the Services for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing info@glessner.net.
All financial and billing information that we collect through Glessner’s Web site and the Services is used solely to bill for the Services. Glessner does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the Glessner Terms of Service, we do not disclose to any third party the information provided.
Glessner uses a third-party intermediary to manage credit card processing. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.
Other third parties, such as content providers, may provide information on Glessner’s Web site, but they are not permitted to collect any information, nor does Glessner share any personally identifiable user information with these parties.
Glessner may also collect certain information from visitors to Glessner ‘s Web site and customers of their online Services, such as Internet addresses. This information is logged to help diagnose technical problems and to administer Glessner’s Web site and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.
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